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Raatap
Privacy Protection

Privacy Policy

Raatap (“Raatap”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and safeguard your information.

By using Raatap, you consent to the practices described in this Privacy Policy. This policy applies to all users accessing our platform across web and mobile services.

1. ABOUT RAATAP

Raatap is a closed-community ride coordination platform operating in India. We act solely as a technology platform to enable coordination among verified users and do not provide transportation services.

2. INFORMATION WE COLLECT

Personal Information

  • • Full name
  • • Phone number
  • • Email address
  • • Profile photograph
  • • Date of birth
  • • Institutional ID & verification details

Vehicle Information (Hosts Only)

If you register as a Host, we may collect:

  • Driving license details
  • Vehicle details and photographs
  • Insurance and compliance information

Location Information

We collect pickup and drop location details related to rides.

We do not collect real-time live location tracking or background location data.

Usage Information

  • • Ride and pod participation history
  • • Platform interactions and logs

Payments

Raatap does not store sensitive payment information. Transactions are handled by third-party providers.

3. POD-BASED ACCESS & DATA VISIBILITY

Raatap operates a pod-based coordination system to protect your privacy:

1

Before confirmation, users only see limited info (name, photo, affiliation).

2

Contact details are restricted by default.

3

Full contact info is shared only after pod confirmation/payment.

4. HOW WE USE YOUR INFORMATION

  • Verify identity and affiliation
  • Facilitate ride coordination
  • Enable secure feature access
  • Communicate service updates
  • Respond to support requests
  • Improve platform reliability
  • Prevent misuse and fraud

5. DATA SHARING & DISCLOSURE

We do not sell personal data.

Information is shared only to enable ride coordination between Riders and Hosts, with Campus Admins for verification, or when required by law.

6. CAMPUS ADMINS & MODERATION

Campus Admins and Moderators may have access to profiles, verification details, and ride history to maintain platform safety and integrity. They are bound by confidentiality guidelines.

7. DATA RETENTION

We retain your data as long as your account is active, or for a reasonable period after deletion to meet legal, regulatory, or security requirements.

8. YOUR RIGHTS (INDIA DPDP ACT COMPLIANT)

You have the right to access, update, or request deletion of your information. You may also withdraw consent where applicable.

Request Data Action →

9. Security

We use robust technical measures to protect your data, though no digital system is 100% secure.

10. Third-Party

We are not responsible for the privacy practices of external links or services found on our platform.

11. Minors

Raatap is intended for verified institutional members. We do not knowingly collect data from minors.

12. CHANGES TO POLICY

Updates will be communicated through the platform. Continued use constitutes acceptance of the revised policy.

13. CONTACT INFORMATION

For privacy-related inquiries, please reach out to our team:

Entity

Raatap (Proprietorship)

Location

Hyderabad, Telangana, India

Email Address

raatap1@gmail.com